Frequently Asked Questions
Can I change my plan later? +
Yes! You can upgrade or downgrade your plan at any time from your billing dashboard. Changes take effect immediately.
What payment methods do you accept? +
We accept all major credit and debit cards via Stripe. All payments are processed securely — we never store card details.
Is there a free trial? +
Yes — new accounts get a 7-day free trial on the Starter plan. No card required.
Do you keep logs? +
No. NexaVPN operates a strict zero-logs policy. We do not monitor, record, or store your browsing activity.
What devices are supported? +
Any device that supports WireGuard or OpenVPN — Windows, macOS, Linux, iOS, Android, and routers.
How do I cancel? +
Cancel any time from Billing → Cancel Subscription. No cancellation fees, ever.